Privacy Policy

This privacy notice provides details on how Penultimate Step Rehab (“we,” “us,” or “our”) collects and processes your personal data through your use of www.pssportsrehab.com (the “Site”).

By providing us with your data, you confirm that you are over 13 years of age.

Contact Details:

• Full Name of Legal Entity: Penultimate Step Rehab
• Email Address: info@penultimatesteprehab.com
• Phone Number: 253-409-2654
• Postal Address: 23918 233rd Way SE, Maple Valley, WA 98038

It is important that the information we hold about you is accurate and up to date. Please inform us of any changes by emailing info@penultimatesteprehab.com.

Personal data refers to any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data:

Communication Data:

Includes any messages sent via website forms, email, social media, or other communication channels.

• Purpose: To communicate with you, keep records, and meet legal obligations.
• Legal Basis: Legitimate interests (e.g., responding to inquiries).

Customer Data:

Includes any messages sent via website forms, email, social media, or other communication channels.

• Legal Basis: Legitimate interests (e.g., responding to inquiries).
• Purpose: To communicate with you, keep records, and meet legal obligations.

User Data:

Includes how you use our website, such as posts, navigation patterns, and security settings.

• Purpose: To improve website functionality and security.
• Legal Basis: Legitimate interests.

Technical Data:

Includes IP address, browser type, visit duration, and device details collected via analytics tools.

• Purpose: To analyze website performance, protect our systems, and optimize marketing.
• Legal Basis: Legitimate interests.

Marketing Data:

Includes your preferences for receiving marketing materials.

• Purpose: To deliver personalized content and promotional offers.
• Legal Basis: Consent or legitimate interests.

We do not process sensitive data (e.g., health, ethnicity, political views) or information related to criminal convictions.

If you fail to provide necessary personal data, we may be unable to deliver our services.

We collect data through:

• Direct interactions – When you complete forms, email us, or provide information directly.
• Automated technologies – Data collected via cookies and analytics when you visit our site.
• Third parties – Information received from providers like Google Analytics or social media platforms.
• Public sources – Data available from public records.

We may send you marketing emails if you have made a purchase, requested information, or provided explicit consent. You can opt out anytime by clicking the unsubscribe link in our emails or contacting info@penultimatesteprehab.com.

We do not share your personal data with third parties for their marketing without your explicit consent.

We may share your personal data with:

• Service providers – IT support, payment processors, and scheduling platforms.
• Professional advisors – Legal, financial, and tax professionals.
• Government authorities – If required by law.
• Third parties – In case of a business transfer (e.g., sale or merger).

All third parties must process your data securely and lawfully.

f you are a California resident, you have the right to:

• Know what personal data we collect and how we use it.
• Request deletion of your personal data.
• Opt-out of the sale of your data (we do not sell personal data).
• Non-discrimination for exercising these rights.

To make a request, contact us at info@penultimatesteprehab.com.

If we transfer personal data outside the United States, we ensure it is protected by legal safeguards in compliance with applicable laws.

We use security measures to protect your personal data from unauthorized access, alteration, disclosure, or loss.

Access is restricted to employees and service providers with a legitimate business need. We will report any security breaches as required by law.

We retain personal data only as long as necessary for legal, tax, and business purposes.

For example, tax laws may require us to retain transaction records for up to seven years. Anonymized data may be used indefinitely for research and analytics.

You have the right to:

• Access your personal data.
• Correct inaccuracies.
• Request deletion (where applicable).
• Restrict or object to data processing.
• Receive a copy of your data in a portable format.

To exercise these rights, contact us at info@penultimatesteprehab.com.

Our Site may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or data practices. We recommend reviewing their policies before providing personal data.

We do not knowingly collect personal data from children under 13. If you believe we have unintentionally collected such data, contact us at info@penultimatesteprehab.com to request its removal.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We may also notify you via email or through a prominent notice on our website.

Our website uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but some site features may not function as intended. For details, see our cookie policy.

15. CONTACT US

For any questions regarding this Privacy Policy, contact us at:

Business Name: Penultimate Step Rehab
Address: 23918 233rd Way SE, Maple Valley, WA 98038
Email: info@penultimatesteprehab.com
Phone: 253-409-8004
Website: www.pssportsrehab.com